Your Privacy Matters to Us

Updated: 28 July 2024

At Usambara Venue, we are dedicated to protecting your privacy and providing a secure online experience. This Privacy Policy outlines how we collect and use your personal information.

Information Collection

We collect personal information (e.g., email address, name, contact details) with your consent when you make a reservation, sign up for newsletters, or use our services. We also gather anonymous demographic data (e.g., age, gender, interests).

Use of Your Personal Information

We use your personal information to operate our site, provide services, and keep you informed about new features, services, and products. If we use your information for any secondary purpose, we will offer you the choice to opt out.

Disclosure of Information

We may disclose your information if required by law or to protect the rights and safety of Usambara Venue and our users. If you think we haven’t adhered to our privacy principles, please let us know, and we will address the issue promptly.

Cookies and Tracking

We use cookies to enhance your experience on our site. Cookies help us remember your preferences and improve our services. You can manage cookie settings through your browser, though disabling cookies may affect site functionality.

Third-Party Services

We may use third-party services (e.g., Google Analytics) for analysis and advertising. These services may use cookies to track your behaviour and preferences. We do not control these cookies and recommend reviewing their privacy policies.

Security

We take reasonable measures to protect your personal information from unauthorised access and disclosure. When transmitting sensitive information (e.g., credit card details), we use encryption to safeguard your data.

Changes to This Policy

We may update this policy periodically. We encourage you to review it regularly to stay informed about how we protect your information.

Contact Us

For any questions or concerns regarding this privacy policy, please contact us at info@usambara.co.za or call us at 082 662 4648.